(1)Check the cable.​ Look for any physical damage, bending, or loose connections. Examine the metal contacts in the USB port for oxidation, dirt, or wear. (2)Check the adapter and outlet.​ Ensure the adapter’s power output matches your device’s requirements. Verify that the wall outlet is working properly. (3)Clean the device’s charging port.​ Gently remove dust, lint, or debris from the port using a SIM ejector tool or a soft-bristled brush. (4)Restart your device.​ A temporary system glitch may interfere with charging—a restart can often resolve it. (5)Be mindful of the temperature.​ Avoid charging in extreme heat (>35°C) or cold (<0°C), as temperature extremes can trigger device protection mechanisms. (6)Seek professional help.​ If the problem persists, it may indicate a hardware issue with the battery, charging port, or related components. It’s recommended to contact official after-sales service for inspection.

(1) Check the charging cable and ports.​ Try replacing the cable, clean the charging port, and ensure the charger plug is securely connected. (2) Check the charger and power source.​ Try using a different charger, and avoid using power strips or extension cords. (3)Check the device and software status.​ Restart the device, remove the phone case, and check if the device is overheating. (4)Identify environmental or hardware issues.​ Avoid using the device while charging, and if the problem persists, back up your data and seek professional repair.